Departmental Public Participation

Theresa May: To ask the Secretary of State for Transport pursuant to the Answer of 8 May 2008,  Official Report, columns 1062-6W, on departmental public participation, how much each  (a) survey and  (b) piece of qualitative research cost; and how many participants there were in each.

Jim Fitzpatrick: The additional information requested about services by polling companies to the Department in 2007-08 is included in the tables.
	As before these included ongoing surveys (table A), ad-hoc surveys (table B) and qualitative research (table C). Additional information has become available since the response to PQ 2579 and the tables have been amended to reflect this.
	
		
			  Table A: Ongoing surveys 
			  Division/agency  Survey/opinion poll  (i) Firm  Cost  (£)  Number of p articipants 
			 DfT British social attitudes survey NatCen 80,000 3,600 
			 DfT Bus passenger satisfaction survey GfKNOP 155,000 (1)12,000 
			 Off Public attitudes towards road pricing ONS 81,700 2,290 
			 DfT Public attitudes towards climate change ONS (2)51,284 2,252 
			 DfT THINK! Tracking Research BMRB 323,120 (3)1,000 to 2,000 
			 DfT Climate Change Pre and Post advertising tracking BMRB 171,197 (4)1,226 
			 (4)1,225 
			 (4)1,234 
			  
			 DfT Act on C02 campaign awareness tracking BMRB 46,900 1,199 
			 DfT Directgov motoring awareness and usage omnibus BMRB 48,000 2,000 
			 DfT Operators Survey 2007 Ipsos-MORI 68,000 700 
			 DfT Customer Satisfaction Survey—GCDA Ipsos MORI 22,000 (5)140 
			 DfT Citizen's Panel GFK NOP 22,975 606 
			 HA National road users satisfaction surveys Faber Maunsell 530,000 1,863 
			 HA Area road users satisfaction surveys Faber Maunsell 540,000 11,088 
			 HA Satisfaction with traffic officer service Faber Maunsell 20,000 1,200 
			 HA Measuring improvements in network and information services Faber Maunsell 60,000 2,139 
			 HA VMS Accuracy Faber Maunsell 30,000 1281 
			 DSA Candidate Satisfaction Survey Ipsos-MORI 79,950 1,505 
			 DSA Business Customer Satisfaction Survey Ipsos-MORI 110,800 2,960 
			 DSA PDI Satisfaction Survey Ipsos-MORI 68,750 1,042 
			 MCA Coastguard Customer Satisfaction Survey (ongoing but not run in 2007-08) Amey PMG 3,819 2,000 
			 MCA Registry of Shipping and Seamen Amey PMG 5,981 (6)619 
			 VGA Type Approval Customer Satisfaction Metra Martech 1,500 113 
			 DVLA DVLA Call Centre Mystery Shopper Research Vocall 16,000 2,000 
			 DVLA Private Motorist Survey Beaufort Research 14,720 1,000 
			 DfT Public Attitudes towards Transport Security Questionnaire NatCen 0 1,530 
			 VOSA Drivers and fitters annual Customer satisfactions survey Ipsos-MORI 82,000 1,620 
			 1 3,000 per wave. 2 £102,484 for both sweeps. 3 Per survey. 4 Per wave. 5 Minimum. 6 Individual seafarers. 
		
	
	
		
			  Table B: Ad-hoc surveys 2007-08 
			  Division/agency  Survey/opinion poll  (i) Firm  Cost  (£)  Number of p articipants 
			 DfT Public attitude towards car sharing NatCen 38,250 1,530 
			 DfT Public attitude towards buses and concessionary fares ONS 35,384 729 
			 DfT Public attitudes towards Crime on public Transport NatCen 110,700 c.3,100 
			 DfT Pre drink drive, Post speed, post mobiles BMRB 38,695 2,000 
			 DfT Post tracking Teen MTV Campaign SMRC Childwise 27,613 1,000 pre 
			 1,000 post 
			  
			 DfT Pre and post tracking Parents' Campaign SMRC Childwise 42,770 1,000 pre 
			 1,000 post 
			  
			 DfT THINK! Parents Campaign Virtual surveys 13,395 820 
			 DfT THINK! Seatbelts TRL (1)179,581 5,063 
			 DfT Post speed BMRB 26,500 2000 
			 DfT Christmas Drink Drive online Leo Burnett 3,521 484 
			 DfT PR Bus survey Tickbox 7,937 1,094 
			 DfT BSB 07 Season Evaluation and Functional Biker research TNS 64,566 900 
			 DfT Customers Expectations of Service Standards ORC 44,000 733 
			 DfT Consumer customers' channel choice TNS 48,000 1000 
			 DfT Commercial customers' channel choice Simpson Carpenter 55,000  
			 DfT Survey of the UK element of EU provision of drink drive rehabilitations schemes TRL 6,847 1,028 
			 DfT Neighbourhood Road Safety initiatives project—surveys in schools and Hospitals University College London (lead supplier), University of Surrey, University of the West of England, University of Wales Swansea, Child Accident Prevention Trust (2)1,034,309 (3)5,000 
			 (4)200 
			  
			 DfT Demand for cars and their attributes BMRB—conducted the survey element 39,125 900 
			 DfT Use of Advanced Cabin Baggage X-ray equipment. QinetiQ 8,000 210 
			 D1T Analysis for Heathrow Consultation Ipsos-MORI and Detica — (5)— 
			 DfT Survey of Blue Badge Holders Faber Maunsell 55,297 (6)1,000 
			 DfT Survey of Blue Badge Holders attitudes and behaviours BMRB 26,396 (6)790 
			 HA Satisfaction with traffic management trial at junctions 19 and 12 of M25 Faber Maunsell 47,000 1,000 
			 HA Highways Agency Travel Information Services Omnibus GfK NOP 13,000 1,002 
			 DSA Driver CPC research Ipsos MORI 69,659 3,014 
			 VOSA 2 Stations test trial Beaufort Research 6,000 557 
			 DVLA Local Office Customer Survey MORI 75,450 1,409 
			 DVLA Electronic Delivery Channel Research Beaufort Research 15,570 1,762 
			 DVLA Theft Resistant Number Plate Beaufort Research 10,670 1,000 
			 DVLA EVL Postcard Research Beaufort Research 7,330 500 
			 DVLA 3D Verification by VISA MRUK 9,300 1,145 
			 DVLA Ten Year Renewal Phase 2 Post Office Research Beaufort Research 10,750 1,000 
			 DVLA Motoring Brand Awareness Omnibus Research TNS (via COI) 5,800 1,000 
			 (1) Includes qualitative research. (2) Total cost of contract that included these surveys. (3) Schools. (4) Hospitals. (5) In progress. (6) Blue Badge holders. 
		
	
	
		
			  Table C: Qualitative research 2007-08 
			  Division/agency  Projects  (i) Firm  Cost  (£)  Number of participants 
			 DfT Attitudes and motivations of teleworkers NatCen 86,700 49 
			 DfT Travel needs behaviours and aspirations of Disabled People NatCen 97,599 45 
			 DfT Directgov Motoring Usability research Virtual Surveys 11,000 11 
			 DfT Transport Office/Business Link Usability research Virtual Surveys 35,000 31 
			 DfT Public acceptability of Road Pricing BMRB 566,111 446 
			 DfT Public Acceptability of New Technologies Accent 34,822 148 
			 DfT The Role of the Car Nat Cen 98,834 (1)15 
			 (2)44 
			  
			 DfT Qualitative depth interviews with Blue Badge Holders Faber Maunsell 22,841 35 
			 DfT Exploring Public attitudes to personal carbon dioxide emission information BMRB 87,034 178 
			 DfT Wider public's view of Blue Badge scheme Faber Maunsell 13,400 50 
			 DfT Understanding travel needs, behaviour and aspirations of people in later life NatCen 100,819 68 
			 DfT Understanding travel aspirations, needs and behaviour of young adults NatCen 109,831 (3)12 
			 (2)36 
			  
			 DfT Accessibility Planning -Evaluation scoping study Atkins and CRSP 88,057 (4)4 
			 DfT Attitudes to Climate change and Barriers / motivations to behavioural change People, science and Policy 411,500 141 
			 DVLA Ten Year Renewal Focus Group Research Beaufort Research 7,800 16 
			 DVLA EVL Creative Advertising Focus Group Research Beaufort Research 7,800 32 
			 DVLA EVL Web Design Focus Group Research Beaufort Research 7,800 32 
			 HA Mystery Shopping of HA Information Services Faber Maunsell 20,000 55 
			 HA Evaluation of Think Ahead Move Ahead booklet Faber Maunsell 14,000 598 
			 HA Evaluation of Think Ahead Move Ahead booklet (Part 2) Faber Maunsell 23,000 51 
			 VOSA Service agents Qualitative Research Simpson Carter 30,000 25 
			 Off Child and parents research Murmur 35,845 70 
			 DfT Drink Drive Davies McKerr 28,670 48 
			 DfT Driving for Work Firefish/AMV 48,469 52 
			 DfT Qualitative Halls for 2008 bus concessions Cragg Dawson Ross 4,900 20 
			 DfT Christmas Drink Drive Radio Leo Burnett/Ciao 13,571 24 
			 DfT Child creative development research Leo Burnett/Firefish (5)65,154 88 
			 DfT Mobiles viral research Dynamic Logic 5,280 100 
			 (1) Focus groups. (2) In-depth interviews. (3) Focus groups, (approximately eight per group). (4) Case studies. (5) Including VAT.